Payment Help

USDT Payment Tutorial

If you encounter payment failures, expired addresses, or are unsure about the USDT network, check this page first.

USDT Payment Tutorial

  • Go to the plan details page and click Top Up Now
  • Confirm your plan and amount — USDT is pre-selected
  • Copy the payment address and amount exactly as shown
  • After on-chain confirmation, wait for order status to update

Important Notes

  • Always use USDT_TRC20 network
  • Do not manually change the address or amount
  • Save your payment screenshot for reference
  • Check Order Lookup page after payment

Troubleshooting

  • Payment failed? Check balance and network
  • Order not updating? Wait for blockchain confirmation
  • Wrong network? Contact support immediately
  • Need help? Reach out via Telegram
Common Payment Issues
What if payment fails?

Check your balance, network connection, and whether the payment address is correct. If it continues to fail, contact support.

Paid but not redirected back to the site?

Do not pay again. Save your payment screenshot and order number. Check the Order Lookup page later, or contact support for manual verification.

Paid the wrong amount?

Please contact support immediately with your order number, payment screenshot, and actual payment amount. Wait for manual processing.

Used the wrong USDT network?

Do not continue transferring. Contact support first. If already sent, recovery depends on the receiving platform and on-chain status.